Frequently Asked Questions

What if I need a different grate size?

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We offer free grate exchange within the first 30 days of your order. If the grate that you ordered is not working or if you need a different size. Just order your replacement grate online and we will reimburse you when the original grate is shipped back to us.

How long do the grates last?

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Our horses have been using the same grates on their hay holders for the last 3 years. However; if you ever need to replace a worn grate we offer replacements of all sizes.

How does it work?

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The grate floats on top of the hay and goes down as the horse eats. The grate is held in place by heavy-duty fabric. This unique process has granted us a patent through the US Patent and Trade Office.

How much is shipping?

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Fed Ex shipping right to your door (or barn) for $45.00

How much hay does it hold?

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Approximately 18-22 pounds of hay (4-6 flakes of a 2-twine bale). Your horse doesn't need that much per feeding? No worries - just put in the amount of hay that your horse needs. It works just as well with 5 lbs of hay.